At arrival in the chalet
If the house is not clean, you must report this IMMEDIATELY to the reception, even before the things have been unpacked.
Upon arrival, it is best to turn on the switch of the boiler immediately, so that it can already warm up. The switch can be found under the air conditioner.
If you set the switch to the air conditioning position, the time knob must also be turned.
There is a Nespresso and a filter coffee machine in the house. The kitchen is fully equipped, there is a 4-burner gas stove and a tall refrigerator with a small freezer compartment (you can switch on the refrigerator upon arrival using the rotary knob/position setting on the inside).
The beach beds, camp bed and high chair are located under the cover of the sofa on the veranda.
If there are questions, please contact us and not the campsite. They are not responsable for the chalet, we are. Otherwise they will charge money.
Gas bottles
If during your stay the gas bottles are all empty, you can order them at the gas depot next to the campsite. Walk past the reception, next to the reception is a pizzeria restaurant. Opposite this restaurant is a parking lot (in the corner). Walk through this parking lot to the back, at the end of the parking lot turn left. Immediately on the left you will see the gas depot. They are open from 9am to 12:30pm and from 3pm to 7pm, closed on Sundays.
You can then order a new gas bottle and pay for it. (price is about 55 euros) Always take the receipt with you. The gas depot will then bring the bottle to your chalet and connect it. We transfer the amount advanced by you directly to your account.
Outside the gas bottles are set up in the gas box next to the veranda. The keys of the gas box and the gas bottles hang on the key rack.
Television
You need to switch on both the TV and the receiver (note: you need 2 remote controls for this). If you experience problems with the TV signal, you can always send us a message.
We will do everything we can to solve the problem, as far as we can. We cannot be held responsible for problems with the provider. Partly due to the rapid growth of the trees, it may be that periods of worse or no signal are received.
Bicycles
Always lock the bicycles belonging to your chalet!
When you have a flat tire during your stay, you can repair it with the repair kit. This kit is in the chalet. As a result, we do not cause unnecessary inconvenience for the following tenants.
Electricity
Keep in mind that few amps are available, which means that, for example, the boiler cannot be on at the same time as the Nespresso. Or if you use your travel hair dryer, the boiler will also have to be turned off for a while.
In case of power failure: the switch is above the door of the chalet. If this doesn't work, you can switch the main fuse. For Torino 9, the main fuse is located in the box behind Torino 13 and 15.
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